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It happens sometimes that the order confirmation ends up on your junkbox. Check if it is there, otherwise you are welcome to contact us. We will be happy to help you!
You can return unopened products within 14 days of receiving them. Please contact us to ensure you send it to the correct address.
We only receive items that are undamaged with the original packaging and all labels still attached. It is your responsability to package the item properly. After the return is received and approved, the refund will be paid within 14 days.
We are sorry for that! We will happily change it. Please contact our customer support.
Return shipping will take around 10 working days. After we receive your return at the warehouse, please allow up to 15 working days for the return to be posted to your original method of payment.
At the moment we ship only to UK and Sweden. We are working hard in order to deliver to your country too. Please, let us know which one it is.
Your order comes within 3-14 working days, after we have received it depending on where you live.
You can contact our customer support.
If you want that we resend your order, please contact customer service. After your order has returned to us, we can send it out again. A handling and postage fee will be applied.
We currently accept card payments through Stripe, which includes Visa, MasterCard and American Express.
You are charged at the moment of your purchase. You can also check it with your own bank.